Cancellation policy

Cancellation Policy

Some items in our store may be offered to you as a subscription, a pre-order, or try before you buy. This policy lays out how you can change or cancel these kinds of purchases.

1. Subscriptions

  • Recurring Deliveries: When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select.

  • Billing & Payments: Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.

  • Auto-Renewal: Some subscriptions may auto-renew at the end of their duration. You can cancel if you do not wish to renew.

  • How to Cancel or Change: You can cancel or change your subscription at any time. Simply use the links provided in your order confirmation emails to manage your subscription.

  • Returns & Refunds: Please see our returns policy for more details regarding returns and refunds.

2. Pre-Orders

  • What is a Pre-Order? When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory.

  • Billing: We may collect no payment or a partial deposit at checkout, store your payment method, and fulfill and charge the full or remaining payment at a future date.

  • Cancellation & Refunds:

    • You can cancel a pre-order before it has been fulfilled.

    • If the order has already been fulfilled, it can no longer be canceled, but you can request a full or partial refund.

    • Please see our returns policy for more details on returns and refunds.